Acutely Aware of My Ignorance and Incompetence

In my last post I listed a number of my draft posts and asked if anyone wanted me to finish and publish any one of them.  David @ Lead.Learn.Live voted for the second item on the list: Acutely Aware of My Ignorance and Incompetence.

So here we go … Nice title, huh.  Yea, it is about me.  It is about you too.

As leaders we all have those moments when we are not sure what to do.  We do not understand what is going on around us.  We struggle to decide on a next step.  Leaders deal with the known, but also the unknown.

We question ourselves and our ability.  Far from a bad thing, I find this enduring for a leader.

2995795570_8550467dbaWhen I speak of my ignorance and incompetence, it is an awareness that I do not have all the answers.  For a leader this can be a powerful statement.  It speaks to an important trait of a leader … to remain humble.

From this humble state we seek answers.  We remain students and focus on learning.  We understand the need to include others who have the experience and knowledge that we lack.  My ignorance, my incompetence, is a leadership strength.

Knowledge is not a possession; it is a process.  Our capacity to learn is limitless.

Weak leaders have arrived.  Strong leaders continue the journey.   With each step I leave ignorance and incompetence behind.  Only to turn a corner and journey forth anew.

Thursday Thought – Sunsets

Note: Each Thursday I will post a little something to inspire us to finish the week strong. These Thursday Thoughts will be a quote, piece of music, artwork, or inspirational video.  Congratulations, you made it over the hump and let’s finish the week together.

A critic once commented to Cézanne, “That doesn’t look anything like a sunset.” Pondering his painting, Cézanne responded, “Then you don’t see sunsets the way I do.”

Lauren Sunset

You stop and watch the sunset. So beautiful and clear.  The light changes colors and dances for you.  Brightness fading to darkness.

She stands next to you.  She experiences the light and dance of color.

It is the same for both of you.

Or is it?

You want to understand. “Tell me about your sunset.” A wise question indeed for you know her experience may be different.  She talks of different colors, different movement.  How it makes her feel. Her understanding is hers alone.   Yet you asked and listened.  You now share an understanding.

Same view, two interpretations.  In art as in life.

Let the sunset each day serve to remind you as a leader.  Each of us sees the light and dance different.  Seek to see through other’s eyes.  Then share the detail, the colors, of your vision.

Such a challenge, but as leaders we are artists as well as analysts.  Strive to paint that shared understanding.  Only then can WeMoveTogether

Note: Inspiration for this post from Reframing Organizations. See my resource list,

CezanneMtStVictoire1902-4Philadelphia2B web

Cézanne – Mts. Victoire 1902

Happy Birthday Mother Earth

earthToday is Earth Day.

Today is also my mother’s birthday.  Earth Day may not be viewed as our planet’s birthday, but let’s do so anyhow.  My mother serves as a good stand in for the Earth through her wisdom, strength and always the teacher.

Some quick thoughts reflecting on Earth Day and lessons for our organizations:

  • Focus on sustainability.  We need short-term goals, but they need to serve the long-term vision.  As leaders focus on building something that lasts.  Sustainability is not standing still.  It builds on itself and grows.
  • There will be endings … and beginnings.  Rivers dry up. Rains return and water flows again. Life finds a way.  Organizations too are born and do eventually die.  As people we find a way, rebuild and new organizations emerge. Indeed life finds a way.
  • Notice the connections, the systems at play.  Nature is all connected.  So to are our organizations.  As leaders be wary of drilling down to deep.  A wide view is often best.  Watch the space between the parts.
  • The natural world is good for us.  Go for a walk today.  I pray there is a park and trees near you.  Even better, a forest … with running water. Personally I dream of working at the edge of a forest.   Balance and renewal outside my door.
  • Nature and people will amaze you if you let them grow.  Trust and nurture those around you.  Watch out for those entrusted to your care.
Happy Birthday Mother Earth and Mother of mine.  For today, one in the same.

forest_stream

Is it Too Late to Become a Comedian?

My first work related leadership lesson happened 25 years ago.  I was fresh out of college working in a corporate office high above San Francisco’s financial district.   Life was good, until one day my boss said to me, “You should quit and become a comedian.”

Well, I got to be me.  I knew I was funny and irreverent at times.  I also knew I was very good at my job and a natural at leading others to perform.  My boss really did not want me to leave. She recognized something about my personality and style that was unique to me and she wanted me to know it.   “Keep it up Michael. You make a difference.”

There is the leadership lesson for the daybe true to self and your unique expression of personality and self-expression.  This authentic nature will serve you well as you connect with others as it has served me over the past 25 years.

This week I reach my 25 year mark with my company.   I know some folks with similar tenure but in general the average company tenure for someone my age is less than 10 years in the United States.  These days people move from job to job and fill up their Resumes with several companies by the time they reach my age.

Not me – on my Resume there is one company.  For the past several years I thought I made a mistake and should have moved on and on to fill up my Resume.  Who stays with one organization that long?  He must not be ambitious.  He can not be an “A” player.

Recently though I came to realize that I will wear this badge of 25 years with one company proudly.  Few people accomplish this and under closer inspection, there is no negative I can not overcome.

Why did I stay?  The people, the culture, the challenges, the learning, and overall making a difference.   I have seen it all and done it all.  I had no reason to leave.  We went public, we grew into new markets, we experienced the highs of business success.  We also experienced the floor falling out below our feet and the mad charge to save our company.  Yes, for a leader it has been a great and challenging place to work.

So 25 years and counting (well, at least a bit longer).   I had two distinct careers with my company.  The first was Human Resources where I grew into my training and OD expertise.   My second career is in Operations where I get to roll up my sleeves and practice real-world HR and OD and produce tangible product.

There is a third career ahead for me.  Do I go back to career one in HR and OD?  My experience in operations will serve me well in that world.  Do I stay with Operations and work with a great team to produce consistent and excellent work product?

Or do I create an entirely new career?  Who knows maybe my first boss was right all along.

stand-up

Peripheral Vision

Peripheral Vision: Side vision. The ability to see objects and movement outside of the direct line of vision.

On my daily bike commute I pass a middle school.   If I leave at a certain time from home I ride by the school just as the students arrive.  The bike path I use moves right along the back entrance to the school – the perfect spot for kids to enter the school using the same path I ride along.

The kids ride bikes, scooters and skateboards.   When not using a vehicle appropriate for a 10-year-old, they walk … preferably three or more across, blocking the full path.

Why can they not see me?!   I am riding along and clearly just want to pass and get past the school.  I ride at a snail pace.  Kids have turned right in front of me somehow not noticing my presence.  I swear these kids have no peripheral vision.   

Hum, that got me thinking…  It is important to have a strong sense of peripheral vision, where you can see, understand and react to objects outside of your direct vision.  For my musing today I am not focused on the physical ability, but instead I am pondering the need for a strong peripheral vision metaphorically for leaders. 

I have worked for and with leaders who are great at deep focus on the job at hand.  They get into the detail in front of them, but often miss the important information sitting right there within sight, but not in direct view.  In their peripheral vision so-to-speak. 

Indeed leaders need to develop a strong sense of peripheral vision for their environment.  The need or opportunity so often is not in our direct sight line.  Once noticed we can put that deep focus directly where it needs to be.

While a leader needs to build on experience, which helps the deep focus needed at times, a leader needs to also maintain that “beginners mind”.  With a beginners mind everything is new and I believe, allows us to notice what is hanging out there … in our peripheral vision.  This goes beyond the physical.  In this sense our peripheral vision can be emotional and/or conceptual.

When we talk about a leader having “vision”, maybe it is time to really expand what we mean by vision.  

I certainly hope the children I pass everyday grow and develop that sense of peripheral vision and everything it applies.  It will be important for them in this increasingly complex world.

comp_vision_teaser_by_kirkh

source

Of Poodles and Flaming Hoops

Does anyone go to the circus anymore?

My theory … at some point we developed a national obsession against clowns.  Ask anyone … “Clowns scare me.  Clowns are the stuff of nightmares.”   Admit it, do you like clowns?

Anyhow, the turn against clowns is behind my theory on why we do not attend the circus more.  Of course animal rights, insurance premiums and a thousand channels on our televisions also hinder the circus these days.

Why this talk of attending the circus?  For today’s leadership post I want to use the image of another act at the circus – the flaming hoops.   You remember.  There is a series of hoops standing off the ground.  An animal, lets say a poodle, leaps from a stand through the hoops to the stand on the far side.  The animal starts with one and moves up to several hoops.

Toy Flaming HoopOf course, while a nice trick, it is not enough.  The animal trainer then sets the hoops on fire and the poor poodle leaps yet again through the hoops.  A dangerous act, but the determined pooch does make it.

Let’s take this image and return to the workplace.  Have you ever worked for someone who asked you to jump through a series of flaming hoops?  I have and it was one of the best experiences of my management career.  While I did get singed by some flames, I did indeed survive and I am a better leader for it.

My story … I was a department operations manager some years ago.  The Vice President over the department was looking for a new Director to run the unit.   He made it clear that he wanted fresh blood from the outside and he looked high and far.  After months of his search, I approached him and told him that he had the best candidate right under his nose … me.

To his credit he did not throw me out of his office or otherwise shut me down.  He asked me why I was the person for the job.  We sat down and I told him.  He then did something interesting.  He told me that we will continue our dialogue for a month on my qualifications and ability to get the job done.

Over the month he wanted me to write-up a daily short list, share it with him and then each day before I leave I was to send him a detailed write-up on each task and what I accomplished, pushed forward or simply where I missed the target.

Items on the short list were not to be the regular work items.  I was to push myself on projects, process design & improvement, and staff development.  I was the poodle and the series of flaming hoops awaited.

While I appreciated the daily dialogue with the Vice President concerning my short list, three was another remarkable element of the process.  The Vice President did the same in return – he wrote up his short list and shared with me.  At the end of each day he reported back to me on his accomplishments and yes, misses.

While I was ultimately successful, it was not easy.  I did push myself hard and did not hit the mark on each task.  Yet I learned and adapted.  I was a better manager and leader from the experience.  I got the job.

Also there is a lesson from the perspective of the Vice President.  He took the time to re-evaluate my ability.  He set up a tough, but fair process to complete his evaluation.  He did not ask me to do something he would not also do.  He actively participated in the same process.  Yes, it was a competition of sorts, yet is that not reality too?  He then stood up and told his superiors that he found the right person and he was here all along.  It was a great example of leadership.

I may have started as a small poodle crazy enough to jump through any flaming hoop set before me.  I emerged though stronger on the other end.   Do not fear your flaming hoops; seek them out.

Circus at Nac County Expo Center

I Imagined My Muse to be Better Looking

The universe speaks to each of us every day.  It is up to us to hear her call.  Signposts are posted for one who sees.  Voices are there for one who listens.

Last week I had one of those moments where I thought I heard the universe speaking to me.  To be sure I heard the message, the messenger repeated the message several times.  Actually he said the words over and over during the meeting we both attended.

I know the message.  I have heard it before.  Sometimes though one must hear the message over and over in a short period of time so there is no mistake.  

There was no mistake this time.  My Muse was speaking to me and wanted no doubt that I would hear the message this day.

Funny though, my Muse was a middle-aged man.  Kinda short and jolly sort of fellow.  He is a far cry from what I expect from my Muse.  You know what I mean – I am talking Greek Goddess stuff here, my guiding spirit and inspiration. 

Yet there he was repeating the words - in context of the meeting to be sure – but still I may have heard the words 20 times in 60 minutes.  Somewhere near the 20th time I uttered the words under my breath, “I hear you, oh Muse of mine.”

And what did my Muse say? 

“Michael is a writer.”  It is time.

writing

Damn, I am a Sales Person

carsales

I am on this kick lately on introversion vs. extroversion.   Off and on I am working through Susan Cain’s Book, Quiet.  I am an introvert and the topic is very interesting to me as I read more about open and collaborative workplaces and the promise of more networked learning.

Computers, networks and open-work spaces.  Less we forget our humanity.

More to follow on Susan’s book and the impact for our organizations.  Indeed we accomplish more together, yet to leverage the strength of each unique individual lies the promise.  Many of these people are quiet voices with profound contributions ready to be heard.

For today I read an interesting article in the Washington Post called, Why Extroverts Fail, Introverts Flounder and You Probably Succeed.  In the article the author, Daniel Pink, argues that leaders are indeed sales people and share many of the same traits.  Leaders sell.

I invite you to read the article yourself, but in a nutshell the research shows that both extroverts and introverts do not make the best sales people and by extending the argument, not the best leaders.  A  different group called ambiverts do the best. As compared to introverts and extroverts, more people fall into this middle range.

The best way to understand this is to use a 1 to 7 scale with strong introversion being a 1 and strong extroversion being a 7.  The scale is a continuum.  Each of us lies on this scale from 1 to 7.  Ambiverts fill that middle ground say 3, 4, 5.

Ambiverts are not quiet, but they are not loud.  They know how to assert themselves, but they are not pushy.  

Hum, I called myself an introvert earlier and now say that introverts do not make good leaders.   I share this to point out that we need to be careful.  I am a good leader while possessing many introverted traits.  There are great extroverted leaders as well.  One can fall anywhere on this scale and still perform very well as a leader.

While interesting, we have to be careful with conclusions as presented in this article.  We are more than a number on a scale.  I call myself an introvert, but I am more complex than that label.  Introversion is my home, yet I do leave my home and find great joy in working with people each day.    From that place I retreat back to home to re-energize.

Being a leader is not easy.  But I will tell you a secret.  I think you know this one.  Be curious about people.  Get to know them.  Recognize how they are different from you and others on your team.  Find each person’s unique contribution.

Find and welcome the voice.  The voice of each person.

In that we come together and indeed, WeMoveTogether.

Time To Walk …

dark_woods

I went to the woods because I wished to live deliberately, to front only the essential facts of life, and see if I could not learn what it had to teach, and not, when I came to die, discover that I had not lived.

- Henry David Thoreau

Use Your Shield

I am still out of sorts from the events experienced last Friday.  Goodbyes take their toll.   Anyhow let me begin to move on through my writing.

shield1I keep a deck of cards on my desk at work.  These are not playing cards.  The card deck is called the “Creative Whack Pack” created by Roger Von Oech.   While the cards are probable 20 years old, no worries there is an App for that!  Check it out for yourself.

Each card has a separate idea on creativity and thus, for me, good fodder for leaders.   Today with little inspiration to write I pulled the deck out and randomly picked a card.   I told myself I would write about that card.

My card choice … “Use Your Shield”.   The lesson concerned new ideas and how they can be threatening and often provoke a negative reaction.  We need to anticipate such reactions and not let them stop us from acting on our ideas.

Thus the metaphor of using your shield to ward off the negativity.  With this shield how can I be harmed?

I like it.  I find strength in thinking about such a shield (of course I have days when a real shield is preferable).  The point of course is not the shield itself, but the idea protected behind it.  What ideas do you have now that you expect may be received in a negative manner?   Do you hold back the new idea because you expect a negative reaction? 

Build up your own shield.   Stand strong and present your idea to the world.  You may get battered, but you will survive stronger than before. 

Of course when I think through the power of building up a shield and using it, I pause.   These days too many people are holding up shields.  They may be protecting a great idea (good thing) or sadly holding their shield to ward off the ideas of others.

As leaders we need to know when to hold up our shield to protect our ideas and the ideas of those we lead.  We also need to know when it is best to lower our shield and listen to that possible great idea sitting right there, behind another’s shield.